Conflicted over Bialystok

My sister and I visited Bialystok, in NE Poland, as part of our discovery trip in the spring of 2017. Here is my report.

Our grandfather’s family comes from a small town about 20 miles from there. Luckily for us, he left before the outbreak of WWII and raised his kids in America. I tried to find out more information about his town (Zambrow) and get someone to show us around, but I wasn’t successful. So going to Bialystok was the next best thing: the town of about 300k people is famous for two of its residents who were the inventors of Esperanto and the polio vaccine. It has enough of a tourist infrastructure — but barely, especially for American Jewish tourists. More on that in a moment. It is a two hour train ride from Warsaw and the trains operate frequently, which is how we got there.

But it is a study of conflict, and that is an interesting part of our trip and could be part of your own, should you decide to go there. It is absent of the big-ticket items of Warsaw and Krakow that attract thousands of tourists. But it also absent of many of the things that an American Jew would want to see from the wartime years: the city was heavily bombed and the Jewish districts pretty much obliterated. The city once had Jews for half of its population: now there are almost none.

So the challenge of visiting someplace is understanding its history, and understanding the various layers of the city that you don’t see, along with the ones that are part of the modern fabric. Part of travel is discovering these new places and how they weave the old with the new. One of the reasons why I am drawn to Europe is that the old is very old, and the new is often very new. The contrasts are interesting. You see centuries-old structures next to new shopping malls and restaurants. Or renovations that incorporate both new and old in interesting and clever ways.

Let’s take as one example the Great Synagogue in Bialystok. It was built in 1913, replacing another structure on that spot that dated from the 1770s. In 1941, the Germans entered the city, rounded up 700 Jews, and brought them there. They then fire bombed the place, killing everyone inside and destroying the building. Here is a picture of me standing inside a replica of what was left of one of the domes of the building. You can see me standing in a parking lot, surrounded by a set of apartment blocks that were built in the 1950s.

It took us over an hour to find this memorial, even though we had all sorts of maps and brochures that mentioned it. And that is the conflict of Bialystok: yes, they did honor this terrible moment in their history. But it is almost an afterthought now, and that is sad and frustrating. Another former synagogue is now the HQ for the Esperanto society, which is somehow a fitting adaptive reuse. Their grand palace that was built in the 1700s was destroyed in the war, rebuilt in the 1950s by the Russians and is now their medical school. Again, somewhat appropriate reuse. But the difference is the palace is still palatial, and the grounds remind one of the grounds around many palaces, such as Versailles. The Great Synagogue was never rebuilt, and the memorial stands surrounded by parking spaces.

If you want to see more, here is a brochure for Jewish sites in and around Bialystok. But here is the problem: the brochure is several years old. Many of the sites mentioned in the guide don’t exist, have been significantly changed, because as I said there aren’t many Jews there now.

Should a Jew visit Bialystok? Yes, certainly, if you are interested in seeing these sorts of things. The restaurants are extremely cheap and good, the people friendly, the town square is lovely and there are numerous festivals that add lots of charm to the city. (We stayed in an excellent AirBnB BTW that was steps from all the major center-city attractions.) But be prepared to look long and hard to find the evidence of the past that connects our shared heritage.

Network World review: Smart home hubs from Google and Amazon

The first decision you need to make in your smart home journey is selecting the right ecosystem. By ecosystem, I mean the voice-activated smart hub that is used to deliver audio content from the Internet (such as news, weather, and answers to other queries) as well as the main interface with a variety of other smart home devices, such as lighting, thermostats and TVs. In this review I look at two of the three main hubs from Google (the white-topped taller unit on the right) and Amazon (the smaller black unit on the left) and how they stack up.

You can read my review in Network World here.

This is the second in a series of articles on how to successfully and securely deploy smart home technology. The first one can be found here.

Remembrance Day 2017

I was a teenager before I first even knew about the Holocaust. My parents never told me about it, and as a baby boomer growing up in the 1960s I didn’t learn about it in school. The numerous Holocaust museums that have sprung up in recent years didn’t exist either. Learning more about the Holocaust was one of my reasons for going on this trip to Poland with my sister in the spring of 2017.

Carrie and I didn’t plan our trip to spend Yom Ha Shoah/Holocaust Remembrance Day in Poland but I am glad we did. Last year she and I were in Israel for my daughter’s wedding, and first I want to tell you about that experience.

The day is a normal working day in Israel, as it is in most places around the world. Most of you probably don’t give it much thought or if you do this year it is because of certain ridiculous remarks earlier by Spicer. But in Israel there is a moment where everyone stops what they are doing, and sirens go off. You can’t miss it. I was walking around the center of Jerusalem with my friends, doing the normal touristy things that one does there. Traffic all over Israel comes to a standstill, and some people get out of their cars. The normal sounds of the city are replaced with the sounds of nature. It is somewhat eerie, somewhat beautiful, somewhat odd. You certainly will remember the moment if you are there. Carrie and her family were driving near Tel Aviv and listening to the radio, where the announcers tell you what to expect. (They are speaking Hebrew, so it didn’t much help her.) If you are on the freeway, people start pulling over early. If you have seen any videos of this, it looks like a science fiction movie. But it is very real. Anyway, that was last year.

As I said, this year Carrie and I were in Poland. We were in Krakow, and walking around the city. I wish I had gone to Auschwitz but we were told (incorrectly) that the site would be closed to the public and only people who were part of the March of the Living, which happens every year on that day, would be allowed in. I heard 20,000 people attended this march, but can’t verify that figure. We did get to go to the site the following day and I have posted some thoughts about that elsewhere.

While in Poland, I thought about the first time that I learned about the Holocaust — it was when I was 15, and with my family to visit Israel for the first time. We went to Yad Vashem, the museum of the Holocaust outside of Jerusalem. At that time it was a much smaller facility but the little that was there back then was very moving. As I said, I had no idea about the Holocaust– my parents weren’t direct survivors but both of their families had many members who perished then and they just decided not to say anything to their kids. I remember how annoyed I was about that decision and glad that at least I had some solid foundation to learn more.

Part of that desire was why I was motivated to go on this trip with Carrie — I wanted to see more of what happened during wartime firsthand. It is one thing to read books about the Holocaust and I have read many of them: some non-fiction, some deliberately fiction (meaning not written by deniers but using wartime fictional settings to tell a story). It is another thing to actually live in Europe and be reminded of this era all the time. Granted, a lot has changed: cities have been rebuilt. Monuments erected. But there are a lot of memories captured in many different places and different ways. These blog posts and pictures are to document my own search.

I can’t imagine what it must have been like, to be sure. I am glad that I went on my trip to Poland. There is perhaps no more complex Holocaust story than there: the country was quickly occupied by both Russians and Germans, saw many casualties of Jews and non-Jews, housed many of the concentration camps, and had many cities obliterated at different times. My trip was a beginning for me to learn more about our family roots, and start to see both the bigger picture and some of the nuances about those times.

What makes it hard when as a Holocaust tourist is the delicate balance between being morbid and sympathetic, being understanding and being judgemental, being nosy and being inquisitive. I learned a lot this past week.

Many Jews are taught to ask a lot of questions. (If you have any doubt, try one of this series of books in The Jewish Book of Why, one of my favorites.) That is how I dealt with, and still deal with the Holocaust today. This trip has raised many more questions than answers for me, which is a good thing.

It is a delicate balance because we didn’t live through it, and can’t possibly comprehend the horrors of the times. But I think it is important to learn more, which gets back to my frustration with my parents about not saying anything to us when we were growing up. That was their way of dealing with their loss, and I have to respect that.

I think Israelis have the right idea and glad that my daughter is getting their perspective first-hand. Take a few minutes out of your day, think about what happened during then. And if you have questions, find your own answers.

Thoughts on cybersecurity from Krishnan Chellakarai at Gilead Sciences

I spoke to Krishnan Chellakarai about his thoughts. He is currently the Director, IT Security & Privacy at Gilead Sciences and has been a security manager at several biotech firms in the past. One thing he is concerned about is the increasing threats from IoT. He gave me a theoretical example. “What happens if you are reading your emails on your Apple Watch and you click on a phished link. This could lead to a hacker gaining access to credentials and use this information to stealing information from your network.” As users bring in more Fitbits and other devices with Internet access to corporations, “every company needs to worry about this threat vector because it is a foot in the door.” This is part of a bigger trend, where “we have less data stored on individual devices, but there is more access” across the corporation. What this means is that there is “less visibility for IT security pros in case of an exploit.”

Certainly, some of the responsibility with keeping a firm’s infrastructure secure has to lie with each individual user. Chellakarai asks if “people ever look at their Gmail last account activity in the right bottom corner?” Or do we ever click on the security link that pops up when you are signed in to your account from multiple places? This is food for thought. “IT managers need to put some common sense controls in place so they can have better network visibility,” he says. Another example: when was the last time anyone checked their printer firmware or other legacy devices to ensure that they have brought up to their latest versions. “It is time to stop thinking of security after an app is built, and start thinking about security from the beginning, when you are planning your architecture and building your apps.”

Chellakarai says, “One of my first things when I start working for a new company is to do a data analysis and network baseline, so that I can understand what is going on across my infrastructure. It is so critical to do this, and especially when you join a company. I look at policies that aren’t being enforced and other loopholes too. Then I can prioritize and focus on the risks that I find.”

My personal voyage of discovery

 

I happen to live in the general vicinity of where Lewis and Clark set forth on their “corps of discovery” up to the Missouri headwaters back in the early 1800s. Today I want to tell you about my own discovery voyage that I begin today, to visit my mother’s ancestral grounds in northeast Poland with my sister.

I first thought about this trip several years ago when I came across a distant cousin living in Tel Aviv. Cousin Ori had mapped out my entire maternal family tree on Geni.com, spending countless hours tracking down relatives going back into the 1800s. At the time that we were first introduced, I had no idea that he even existed. But I am grateful for his efforts, especially in re-kindling this quest that I am on this week.

My grandfather came to the States about 100 years ago, and lucky for him he did. Almost all of his contemporaries perished in the Holocaust, including his father. They came from a small Polish town called Zambrow (also spelled Zembrov and other combinations as well) of a few thousand people. That is where my sister and I are headed, along with seeing the larger cities of Poland too. So consider this my first report of my travels.

I am lucky that I am going now when it is relatively easy to do online research and find out things such as tourist sites, maps, train schedules, reservations for AirBnBs, and the like. The more I did the research, the more excited I have gotten about our trip. Right now I am just trying to manage my expectations.

But there was plenty to find online to whet my discovery appetite. For example, here is a brochure for Jewish sites in and around Bialystok, one of the places we are visiting.

For those who are interested, many of the smaller European towns which had significant losses during WWII produced these hard-copy memory books that documented all of those who once lived there. Here is the history of these books, and the community associations that created them called landsmanshafts.

The book for Zambrow can be found here, and right on p. 167 is my relative, Shabtai  or Shepsl Kramarsky, who was a rabbinic judge or a dayan 100 years ago.  When my grandfather came to the States, he shortened his last name to Kramer, which was very common as the Ellis Island authorities had long lines of people and not much patience with all those syllables.

One of the things I love about Jewish geography is how small a world it really is. In addition to finding cousin Ori, one of my most faithful readers is Hank Mishkoff, who visited Zambrow almost 20 years ago and posted his travels here. He is putting me in touch with some folks that he knows in Poland, and we’ll see what happens!

FIR B2B Podcast #71: Repairing Trust in News, Celebrating High School Journos, That United Mess and YouTube Woes

In this week’s FIR B2B podcast, Paul Gillin and I cover four different stories that show the evolution of online news and PR, with some lessons for B2B marketers. We first examine the announcement about a new $14 million initiative to combat declining trust in the news media and advance news literacy. It will be called the News Integrity Initiative and be administered by the CUNY Graduate School of Journalism in NYC. It will comprise a global coalition of tech leaders, academic institutions, nonprofits and funders, including Facebook, Mozilla, Edelman and Weber Shanwick PR firms, Wikipedia’s Jimmy Wales and Craigslist Founder Craig Newmark. Certainly, something on this level is needed desperately.

A promising story comes from the Washington Post, that covered the situation with a high school student newspaper that brought about the firing of their principal last month. The students, from a small town in Kansas, investigated the principal and found she faked her credentials. Good for them!

Everyone is taking about the United video of a passenger being dragged off a flight. While we can’t be entirely sure of the timeline, what we do note is how long it took United’s CEO Oscar Munoz to finally apologize and offer the passengers on that flight a refund for their trouble. Too bad PRWeek had already named him its “Communicator of the year.”  Timing is everything. Still, we point to this piece for corporate PR pros:  Why “Sorry” Is Still the Hardest Word with some solid lessons on how to gracefully apologize during a crisis.

Finally, there is the mess that YouTube is in with showing ads on racist and other objectionable videos. Advertisers such as Coca-Cola, PepsiCo Inc., Wal-Mart Stores Inc. and Dish Network are pulling their ads rather than take a chance that their brands would be tarnished.  The WSJ and The Verge have covered this story recently and Google is trying to develop new automated methods to at least distinguish objectionable content and give advertisers more control over where their ads appear. Given that 400 hours of video is uploaded to YouTube every minute, an automated method is absolutely essential. 

Listen to our 16 minute podcast here.

The new hi-tech newsroom

If you haven’t been paying attention, today’s typical home-town newspaper has gone high tech. A few recent articles in the NY Times and elsewhere should make that clear.

For example, how about the tech that Michael Shear uses. He is one of the Times’ White House correspondents. He uses Sling TV so he can watch cable TV news no matter where he is in the world. He uses 2FA for all his accounts and tries mightily to detect phishing campaigns, as much as we all can. His sources “now routinely ask to discuss issues with secure texting apps such as Signal or Confide.” He watches various Twitter feeds, too. “I had to adjust my Do Not Disturb settings on my iPhone so that notifications resume earlier — at 5:30 a.m. now.” He also has his Apple Watch set to alert him every time the President tweets, but thankfully set to silent mode.

But that is just one reporter. How about if you had to support the entire Times newsroom? That is the job for Runa Sandvik, who has the unique title of Director of Information Security for the Newsroom. Her job is a combination of IT support and researcher. She has already created a number of secure tip lines for sources to leak info to the paper. This includes a public-facing Signal and WhatsApp number, as well as a SecureDrop instance. She has set up 2FA on all the paper’s Twitter accounts and routinely gives security lectures to help reporters improve their security hygiene.

These tips are a big deal: the Times gets hundreds of them a day, and in the past they weren’t very secure. A hackathon in Australia last month developed another secure messaging app that could be simply deployed even by smaller papers that don’t have their own Sandvik-in-residence, and posted the code on Github. The effort was part what is being called “Editor’s Lab” sponsored by Walkleys, a journalist/tech collaboration.

Alecia Swasy did her doctoral research by studying the habits of 50 top reporters at four metro papers for the past couple of years. With all of them, reluctance to use Twitter gave way to acceptance and now expertise. One early advantage was that Twitter can monitor a reporter’s beat 24×7. “Twitter gives print journalists a chance to beat TV news cameras to breaking news,” she posted. It is also the new phone directory for a reporter to track down a source or confirm an identity. “You still need to wear out your shoes and knock on doors,” she posted. Twitter can also expand your readership to a global reach, far beyond your metro circulation boundaries. As an example, an environmental reporter in Tampa had a commanding Twitter presence which landed him a gig on Slate and eventually a book deal. The new rule for reporters is: If you don’t have it on Twitter first, it’s not a scoop

Finally, there is this news nugget. When someone working at the NY Times (or at least having an IP address in the Times’ network address range) shows up in your web server logs, it could tip off someone that they might be a target of an investigation. This is what happened in a 2015 federal corruption case. Sandvik uses this as an example of why more reporters should be using VPNs and Tor and similar services. The same thing routinely happens at non-governmental organizations that may be targeted by groups that don’t agree with their mission. Some groups are at the receiving end of malware that targets their IP addresses too.

No doubt about, tech is here to stay. Who knows – it might help the newsrooms become more productive as staff sizes shrink?

 

White paper: Invisible mobile banking security

As more banking customers make use of mobile devices and apps, the opportunities for fraud increases. Mobile apps are also harder to secure than desktop apps because they are often written without any built-in security measures. Plus, most users are used to just downloading an app from the major app stores without checking to see if they are downloading legitimate versions.

Besides security, mobile apps have a second challenge: to be as usable as possible. Part of the issue is that the usability bar is continuously being raised, as consumers expect more from their banking apps.

In this white paper for VASCO, I show a different path. Mobile banking apps can be successful at satisfying the twin goals of usability and security. Usability doesn’t have to come at the expense of a more secure app, and security doesn’t have to come at making an app more complex to use. Criminals and other attackers can be neutralized with the right choices that are both usable and secure.

StateTech magazine: 4 Steps to Prepare for an IoT Deployment

As the Internet of Things (IoT) becomes more popular, state and local government IT agencies need to play more of a leadership role in understanding the transformation of their departments and their networks. Embarking on any IoT-based journey requires governments and agencies to go through four key phases, which should be developed in the context of creating strategic partnerships between business lines and IT organizations. Here is more detail on these steps, published in StateTech Magazine this month.

FIR B2B#70 podcast: The peculiar PR paradox of the resurrection of A.I. with Jason Bloomberg

“On the one hand, AI is perhaps the most revolutionary set of innovations since the transistor. But on the other, the bad press surrounding it continues to mount, perhaps even faster than the innovations themselves. And AI promises to change the role technology plays for every industry on this planet.” So writes Jason Bloomberg in a post on LinkedIn Pulse earlier this month. Paul Gillin and I sat down with him in our latest podcast to discuss some of the issues surrounding how to best publicize AI and some lessons that overall PR and marketing folks can learn from the rise and fall and current rise of AI. Bloomberg has been a tech reporter for decades, writing for Forbes and various other B2B tech pubs over the course of his career.

Jason’s post makes four important points about PR and AI:

  • AI vendors jump in with more hype than reality, what he calls AI-washing (after white-washing).
  • AI has been on the verge of being the next big thing for decades now.
  • AI will cost jobs. As if we didn’t have enough threats these days.
  • Skynet. Need we say more?

Listen to our 20 min. podcast here: