I keep returning to this meme because it just sounds right. I was reading one of Mark Cuban’s Tweets (or whatever they are now called) last week where he was riffing on qualities he looked for in a great leader. Now, he was talking politics, and I want to remove that context for the moment, because what he is saying has larger implications.
Leadership is something that I am somewhat familiar with: I have run numerous publications over the years, usually as editor-in-chief where I had to hire the staff. Back in 2012, I was selected to a special leadership training program with a cohort of 60 others, drawn from various organizations here in St. Louis. My wife was selected for an earlier cohort and encouraged me to apply, and it was a fantastic experience. I got to meet business, government, and non-profit leaders as they spoke to our class. We tackled some pretty thorny issues and had some amazingly frank discussions, and formed many enduring friendships.
Cuban’s list gets to the core of what becomes a great leader most. His thesis is that a great leader is someone who he would hire, and understand and appreciate their values. He breaks this down into several categories, with the overriding aspect whether they are lifelong learners, especially in a world that is constantly changing. Being one of these learners, I never really thought that was necessary condition, but as I think about the best leaders that I have known and worked for over the years, I would agree with him on this and the other items on his list:
- Will the subordinates who worked most closely to this leader come back to work for them in subsequent jobs?
I am proud to say that I have hired several people multiple times over our careers. This is an easy one to spot: the same crew follows a great leader from posting to posting. I wrote about the original crew that I worked with at PC Week back in the mid-1980s when Sam Whitmore, one of the editors, said it was like being in the Beatles. I once wrote about this group of five guys who have started numerous companies over a 20 year span as an extreme example of this.
- Does this leader take credit or give credit to others?
I have had some really lousy bosses who were credit stealers. And some great bosses who wouldn’t hesitate to give credit where it was due. Another easy one to spot.
- How a leader treats people who can do nothing for them.
One of the aspects of leadership that I have enjoyed most is developing someone’s skills and having them leave my operation and go on to do great things. I can think of several people that I hired that have blossomed and had amazing careers, and I like to think that I had something to do with that. But that is more a condition of being a great mentor, rather than buying your way into what Tom Wolfe once called “the favor bank.” Wolfe used the concept as a way to build relationships of trust, but it can also go awry if abused.
- How does a leader handle the criticism that comes with the job?
If you have a thin skin, you aren’t going to last long in any leadership position. You have to roll with the punches.
- Does a leader hire their staff for loyalty or ability?
This is harder to spot, because sometimes you don’t realize the loyalty connection until it is too late. With one job, I got fired because one of my subordinates was more loyal to my boss than to me. With another job, I eventually quit because this loyalty connection was undermining my ability to lead my team.
- Does a leader create stress or reduce stress for the people around them?
Another easy one to spot. I wrote about this situation a couple of years ago when I suggested it was time to fire your jerk boss. At one publication where I wasn’t in charge, our leader was really great at creating chaos and pitting one staffer against another, just to see who would triumph. There was always a fire drill, and the fires were always five alarm ones too. It was like everyone had PTSD, it was so stressful. Conversely, a great leader will do the necessary blocking and running interference from their bosses, so the staff is insulated and get the actual work done. This goes hand-in-hand with how a leader handles criticism.
Thanks Mark for such words of wisdom.