How to hire the best MSP engineers

Managed Service Providers are becoming more noticeable and credible in handling network and IT infrastructure tasks and more popular because of smaller IT staffs. Thanks to cheap Internet bandwidth, regulations dictating more stringent backup and offsite data recovery procedures, and acquisitions of small MSPs by firms like Verizon, BT and IBM, opportunities abound for value-added resellers looking to expand into managed services. So how do you staff up to anticipate this increase in business? Here are some guidelines and questions to address as you look around for hiring the right engineering talent as your organization grows.

Read the entire story that ran today on SearchSecurityChannel.com.

Outsourcing I.T. To Unlikely Places, Like America

Business, especially big ones, began outsourcing information technology operations nearly a decade ago. But compared with the earliest efforts, corporate IT outsourcing is far more precisely calibrated. The vendors supplying this new generation of outsourcing services are called managed service providers, or M.S.P.’s. They come in all shapes and sizes, from I.B.M. down.

You can read the entire story here in today’s New York Times (registration may be required).

Top Microsoft Technologies for the channel

If you are a Microsoft ISV, VAR or systems integrator partner, you should be thinking about gaining expertise in five critical technologies. These are the ones that Microsoft is banking on for many future offerings, and these five will play an increasingly bigger role in your own products and services. The five include .Net, Live services, endpoint security, SharePoint, and Exchange.

The story ran this week in eWeek print here.

Channel Chat Podcast: John Powell, Virtela

In my latest series of podcasts for Ziff’s ITLink site, I talk to John Powell, VP of Global Channels for MSP Virtela. The title of the chat is “When long distance is the best thing to being there” and we discuss ways that VARs and integrators can get involved in adding value to long-haul connectivity and bandwidth.

Listen or download the podcast here.

Five questions to ask your MSP

Managed service providers (MSPs) are becoming more important these days: a combination of more bandwidth for less money, increasing Internet integration with existing applications, and more complex compliance regulations requiring offsite storage have created a boom time for managed applications and services.

Clearly, the pool of managed applications will continue to widen to these other IT infrastructure components. So we’ve put together a short guide to help you choosing the right MSP partner. Ask them these five questions before you make any decisions.

You can read the entire story published today in CIOUpdate.com.