Buying an SSD-equipped laptop

With Apple’s sexy MacBook Air thrusting them into the limelight, laptops with built-in solid state drives (SSDs) are suddenly all the rage. Now they are also available from a variety of Windows OEMs including Lenovo, Toshiba and Dell. While the drives can offer higher performance than conventional rotating storage, they also add about $500- $800 to the base purchase price of laptops, and can be almost ten times as expensive as a standard hard disk.

In this story for JupiterMedia’s IT Management, I discuss the issues and advantages of getting an SSD-equipped laptop.

Bluetooth technology in motion

One of the oldest cold war technologies still in current use has become the leading edge of present-day technology innovation.  The first satellite launched for the Global Positioning System or GPS back in 1978 has in turn launched a wide variety of programs and innovative applications across mining, farming, transit operations, as well as personal navigation.  And a key link between GPS and Bluetooth protocols is pushing innovation even further. You can read more about the relationship in a story I wrote for the Bluetooth.org’s SIGnature magazine (on p. 16) here.

Time to talk about tablet PCs

Tablet PCs have firmly established themselves in certain vertical markets where users don’t have offices or need to compute while standing. But as the tablet market matures, more sedentary office workers could benefit from using them, particularly when it comes to annotation and approval tasks. This presents opportunities for solution providers to spread the message about tablets.

In my story for eWeek’s Channel Insider this week, I talk about what the channel can do to help promote tablets as a solution for their customers.

Tritton Micro AX Bluetooth headset

I had a chance to check out a new and very stylish BT headset from Trtitton, the Micro AX. It is about an inch long, and weighs less than 10 grams. The trouble I have with tiny BT headsets is that you can easily loose them in your hair (if I had more hair), or they can easily fall out, which defeats the purpose of wearing them, or their buttons are so small that my fingers invariably fumble. The AX gets around all three of these problems by having a special rubber cleat that grips the inside of your ear, and a big button in the most logical place to answer calls. Plus, it is comfortable too. The sound quality is acceptable for voice calls, although you probably don’t want to listen to music through them. It comes with a very nifty and compact charging station, and the standby time is impressive.

It is about $40 at your favorite electronics retailer.

Buying XP laptops shouldn’t be this tough

Over the weekend, I helped a friend of mine buy a new laptop. What was amazing was we actually went into a retail store, found the model she was most comfortable with and was in stock. We actually left the store with it under our possession.

 

What wasn’t amazing was how hard it was to purchase it, and how much Internet research I needed to do to enable this fabulous shopping experience.

 

You see, my friend wanted to stick with Windows XP. And the moral of my story, which I will provide up front, is that if you want XP on your future laptops, you better buy it now because it is only going to get more difficult.

 

According to Microsoft’s own Web site, XP Pro will no longer be available in the retail channel after July 1. Although OEMs and system builders will have until Feb 1, 2009.

 

There is an exception — for the immediate future the XP Home version will be available for ultra-small PCs, but these are probably not the PCs that you want to outfit your corporate fleet with.

 

Before heading to the Office Depot that is literally a block from my house, I spent some time looking over the major PC vendors’ Web sites and seeing what they had. Here is where the story turns ugly. My friend wanted to spend less than $1,000, have a 15.4-inch screen, and a keyboard that was solid enough for a demanding typist. That seemed easy to satisfy, until I started looking around.

 

None of the major PC vendors make it easy for you to buy a pre-configured XP laptop. They all “recommend Windows Vista” and hide their XP models several menu layers down or just don’t tell you where to find them. The two best vendors for XP are Lenovo and HP – possibly because they have standardized on XP for their own employees, possibly because they understand that this market segment isn’t going away as fast as Microsoft would like. HP sells actually two different versions of XP Pro – one is called a “business downgrade” that sounds ominous, the other is just the standard XP Pro. They cost the same, and they have fairly wide support for XP Pro across their laptop line. Lenovo has equally wide support. Both sites make it easy to figure out which laptops can be configured with XP Pro pre-installed, even if you can’t sort by operating system directly.

 

 

The two worst vendors are Sony and Gateway. I couldn’t find any XP models on either site, and Sony makes it almost impossible to determine what operating system is running on its machine until you get into the details on each individual model. Toshiba’s Web site isn’t much better.

 

I had better results going to Office Depot’s Web site, which was fortunate because as I said the store is very close by. There you can quickly search on XP Pro and find a dozen models from several different vendors, including Sony and Toshiba, which come with this operating system. It is ironic and cruel that you have to go to a retail vendor’s site to find the details about a product that you can’t get on the actual vendor’s site. This should be a lesson for those of you designing Web sites, but I will leave that for another column and another day.

 

In fact, the major PC retailers have done a much better job at finding XP from their home pages – often a few mouse clicks is all that it takes to narrow the field. BestBuy.com and CDW.com both will show you which models come with XP: in CDW’s case, they had nine results but only two Toshibas were in stock. (Best Buy’s business site has more than 100 listings for XP models today.)

 

So off we went to Office Depot. Amazingly, the Lenovo model they had on display was the sole laptop running XP, and it was one that my friend liked. We had to deal with a salesperson, who made several mistakes and tried to get us to purchase the extended warranty, but we left the store with product in hand.

 

Microsoft is making a mistake discontinuing XP to retail and corporate customers. There are many people that aren’t enamored with Vista, and I have heard from many corporate IT managers that are going slowly on its adoption. Buying a laptop is more of an issue, because many vendors are making laptops that have network cards and other gear that doesn’t have XP drivers. If you have plans for major XP laptop purchases this year, spend the money now while you still have a choice.

 

(This column also appeared today in Baseline magazine.)

Using your cell phone overseas

If you are traveling overseas and don’t want to pay a ton of money for your cell calls, this column is for you. I got started down this path because of some upcoming speaking engagements in Australia in the new year, and I wanted to be prepared and be in touch. Soon, it turned into A Project, and now I share the results with you, my gentle readers, for your own benefit should you find yourself in similar straights.

 You have the following alternatives

n     Buy a phone calling card once you get to your destination and use it from payphones or your hotel,

n     Don’t do anything and use your existing US phone,

n     Buy a new SIM module for your existing phone, or

n     Buy a new SIM module and a new phone.

 Why bother? If you have ever taken your cell to Canada (or even further a field), you know why: the per-minute cost for calls is ginormous. And while it is nice to be in touch when you travel around the world, there are lower-cost ways to do it.

The calling card is a decent option, depending on where you are going and what your hotel charges for both toll-free and local calls. Some are still back in the profiteering stone ages and charge almost as much as the cell providers on a per-minute basis, even to make a local call or to connect to the calling card provider. You should know that some calling cards may not work with some pay phones, according to Dan Dern. He also reminds me that you might want to invest in a DMTF tone generator if you need to call back to a stateside answering machine – some foreign phones don’t generate the correct touch tones. You can use the Java applet on your computer here.

The other options will only work if you have at least a tri-band phone on either T-Mobile or AT&T/Cingular networks. If you are using Verizon or Sprint, you need a new phone. Most of the world’s cell phones (except in Japan and a few other places), work on what is called the GSM networks that operate at either 900 MHz or 1800 MHz. The US and Canada GSM networks operate at 850 MHz and 1900 MHz. So if you have a phone that can work on at least three of the four bands, you should be set to roam abroad.

So we arrive at the last options, and here is where things get interesting. Before I get any further, let me explain that your cell phone has two important pieces: one is the phone itself, and this makes a difference with the number of radio bands that it works on. But the second piece is the SIM card that is inside the phone, and if you are like most normal people you probably haven’t given this little thing much thought – until now. This SIM card is what is used by the phone to store your address book and also gives your phone your inbound number and identity on the cell network. It is about the size of a microSD memory card.

If you replace the SIM card that came with your phone with a card that works in the country you are visiting, you get several benefits. First, you don’t pay roaming charges for local in-country calls, although if you are calling back to the States, you will pay international long distance charges. Second, if people in-country are trying to reach you, they don’t pay for the international calls either. (Some of the networks overseas have the more enlightened method of calling party pays, but we won’t go there for now.) You also don’t use any minutes on your American cell accounts, which can be good if you have a limited number of minutes – when you travel, you don’t think about all the time you are on calls. The trouble is if you are going to several different countries, then you need different SIMs and have to keep track of the numbers too. That gets onerous.

So there is another solution: buy a SIM card from Maxroam.com. This Irish vendor offers a universal SIM that will work across the globe, and has lower per-minute rates no matter where you are. Plus, like the VOIP services, you can set up your number to automatically forward to a series of numbers, so that you can be more easily reached as you travel. You don’t have to sign a contract, the SIMs are inexpensive (about $43), and you can add more minutes to your account easily over the Web and charge your credit card. It took me a few minutes to setup and activate the SIM online: you pick a US-based number for your phone, and pay for another number in the country or countries that you are visiting. They have a wide selection. Each additional number is just a few dollars per month to maintain.

There is just one catch. Chances are, your cell phone is locked to your carrier that you are currently using. This means if you try to take out your SIM card and replace it with this Maxroam card, your phone won’t work. You might be able to receive calls, but not make outgoing calls.

So how do you get your phone unlocked? You can pay for a special code that you enter and here is where things get dicey. Until recently, American cellular carriers claimed that unlocking was illegal. The laws are changing, but still many of the companies that provide this service have the feeling of going to the seedy side of town where goods are bought in cash through an open car window, not that I conduct my business in this fashion, you should know. There are a number of unlocking providers, here are just a few and what they charge per phone to unlock:

 n     Uniquephones.com $15

n     Gsmliberty.com  $25

n     Cellularunlockcodes.com $20

n     Unlockexperts.co.uk $13

n     Cellularlocksmith.com $20

n     Cellphonerepair.org $25

I have tried a few of these, and haven’t had good experiences. All of them work by first charging your credit card the fee, and then sending you the code via email. Sometimes they take their sweet time in sending this code. Uniquephones “lost” my order, and only when I emailed their executives and spoke to them personally (they are based in the UK), did I get my code delivered.

There are other services that have downloadable software, but that seems even more trouble. Once I got my code, it took seconds to enter it on my AT&T phone, and it was running on T-Mobile’s network with my new number from the Maxroam folks. Sweet.

If you are reluctant to do business in this fashion, then you have another option, and that is to still buy the Maxroam SIM card but get a new phone that comes unlocked. If you are a Verizon or Sprint user, this is really your only option. There are many Web sites that offer to sell you unlocked models. The least expensive phones that I could find (that were at least a tri-band GSM model) were on TigerDirect.com – they were selling a Motorola V180 for $50.  And Amazon.com has a Motorola V220 for $70. Neither of these phones are going to win any design awards, but they will do the job. 

Plan on taking a few weeks to negotiate all of these options, so don’t do this a few days before you have to leave the country. And you might want to bring along your current SIM card, just in case. 

Radiosophy’s portable HD radio

You would think that under the category of tabletop clock radios, there wouldn’t be much to attract a Tom’s Hardware Guide reader. Think again, with the Radiosophy HD100, a stylish device that delivers digital HD radio at a very reasonable $99 price. The neat trick with HD radio is called multicast. This means that a single radio station can broadcast multiple signals and programs over one frequency: you can have rock, talk and jazz “stations” all coming from a station that previously only had one program format. And all of this programming supposedly comes at near CD-quality sound with no static.

You can read more of my review that ran today on Tom’s Hardware here.

SanDisk u3 Cruzer Titanium USB Thumb Drive

Now that USB thumb drives are almost give-away items (coming to a cereal box near you), vendors are trying to differentiate themselves by offering some useful software on the drive itself. The latest innovation is something called u3, which is the name of an industry consortium that has developed a low-level protocol for launching applications directly from the USB drive itself. It is a neat idea, but with some caveats.

One of the first things a new PC user quickly finds out is that any application has to be installed directly on each PC. Gone are the days of DOS where applications could fit easily on a single 360 kB floppy disk and run from a few executable files. The u3 folks are trying to bring us back some of that functionality, and it is a worthy effort.

I tried out the SanDisk Cruzer Titanium 2 GB u3 model. There are at least a dozen more that you can find, naturally, on u3.com.

The first thing you should know is that u3 doesn’t work on anything besides Windows XP/2000.

The best feature about u3 is that it offers a simple password protection for your data. If you try inserting the drive in a Mac, or in a Windows machine where you don’t know the password, you can’t read anything on it.

While I am sure that eventually someone could crack this password if they tried hard enough, it is a great way to at least make sure that if you leave your u3 drive lying around, the data won’t be easily viewed.

There are a lot of other programs that either come with or are available to work with u3 drives. The San Disk model included portable versions of Skype, Trillian/AIM, and a limited subscription to Avast anti-virus scanner. ThinkFree makes a $50 portable version of its Office software, and there are versions of Firefox browser too, so you can take your bookmarks and settings with you when you travel. You can setup some or all of this software to automatically load when you insert the drive in your PC — this can take a while to get everything going.

Given that u3 drives don’t cost much more than non-u3 drives, it makes sense to buy one for your next thumb drive. In my case, where I use a Mac desktop, it is less useful than if I was in an all-Windows environment.