The movie The Social Dilemma is now streaming on Netflix. It’s been widely reviewed, and most of the reviews are positive. (You can read my review for his Avast blog here.) It combines documentary-style interviews with leading minds formerly at Facebook, Twitter, Uber, Instagram and so on, along with star turns from Shoshana Zuboff, Jaron Lanier and Renee Diresta. The thesis is that the social giants have sold us and our data down the river, and we now are stuck with the results.
Paul Gillin and I discuss the wider implications about the movie for B2B marketers, particularly for the tech world that we both know so well. While neither of us learned anything new, the movie does portray a dark and dangerous situation situation developing. We feel that the time has come for advertisers to band together to acknowledge that this is a problem, to fight platforms’ tacit support for conspiracies and hate speech and to educate the public about how to be careful in their own consumption of social media posts and misinformation. There are several privacy suggestions in both the ending credits of the movie and on David’s post that could be starting places for a discussion.
Earlier this summer a group of advertisers banded together to boycott Facebook. The NY Times wrote about the results here. Basically, while many advertisers went dark, most of them came back in August. The revenue impact on Facebook wasn’t significant and many smaller businesses really have no choice but to use the platform.
We’d love to hear from you with other suggestions on how we can work together to improve the social media landscape. You can listen here for our podcast commentary about the movie.