How do you reimburse your IT workers for after-hours duty? In the medical profession, the term is being “on-call” and it refers to specific assignments that doctors have to cover evenings and weekends. In the IT world, we just generally think of it as being part of our jobs, and since we are already checking emails first thing in the morning and before we go to bed, many of us don’t even think of the term “off-hours” as having any meaning anymore.
In my column this week for Baseline magazine, I take a look at the various on-call telecom policy options.