From an IT manager friend of mine who is involved in moving his offices across town:
- Cutting IT’s space in half, but expecting us to bring all of our “stuff.”
- Figuring out what to let the movers move and what IT will move ourselves.
- Getting access to the loading docks of the old building and the new building
- Getting keys to the new building (one key for 6 people. Great)
- Having no input on furniture selection, and therefore, no place for public printers. Clueless VP says, “Gosh, we didn’t think of that.” Well we did! And you didn’t want our input.
- Developing a solid relationship with the VOIP and cabling vendor to where they say they wished they had someone like me at all of their clients. That was when they were pitching for our business. Now, after they have it, they don’t return my calls.
- Dealing with XO. This is the worst and a story in itself. They host our DNS and they really have a great web based DNS management system. No more emails to “support” with your DNS changes and waiting 48 hours. We had originally signed with Allegance, which was bought by XO. Even though it’s 2 years ago, when you call for support, no one can help you, because you were an Allegance customer and you have to get special help from a special group, which I’m not sure even exists, and they don’t call you back. Probably spent 3 hours on hold over 2 days and have no choice. Remember, we’re moving.
- Going from a carpeted office with a window (albeit onto a courtyard, but nevertheless) to a room outside of the new server room with no carpet and no window.
- And the number one pain-in-neck reason: six extra subway stops.