A new report by the Cybersecurity and Infrastructure Security Agency (CISA) is the latest research to point out the “Barriers to Single Sign-On (SSO) Adoption for Small and Medium-Sized Businesses” – which is the report’s title. While the listed reasons aren’t new or even unexpected, it is a good summary of the steep climb that many SMBs have in implementing SSO. CISA convened a series of focus groups of various stakeholders, including the SSO vendors and their SMB customers and channel providers, along with network auditors.
CISA’s report cites several reasons why SSO hasn’t been deployed by smaller organizations, including greater administrative implementation burdens, lack of technical know-how within SMB IT departments, and incomplete support documentation. You can read my analysis about the report in CSOonline here.