Mediablather podcast: Doug Kaye

Doug Kaye is a podcasting pioneer. A successful software entrepreneur whose love of audio engineering dates back to his teen years, Doug launched IT Conversations in 2003, when the word “podcasting” didn’t even exist. He caught a break when his early recordings of O’Reilly Media conferences actually helped boost registrations for that company’s events. Since then, the Conversations Network has grown to encompass recordings of thousands of speeches and interviews about topics ranging from artificial intelligence to smart cities to brain surgery.

You can listen to his conversation with David and Paul Gillin that he had earlier in September here.

Mediablather: Are Google’s Best Days Behind It?

Has Google’s time passed? A recent article in Forbes Magazine suggests that it may have. Google has been unable to combat the Facebook threat with a social strategy that has captured users’ fancy, despite its recent attempts to acquire knowledge in this area.. The company’s stock has been stagnant for nearly three years and its growth rate is slowing. Does this mean Google is over the hill?

In our MediaBlather podcast this week with Paul Gillin, we talk about this and how Google has failed to capture any juice with social media.  You can download the show here.

Mediablather podcast: Freelance destruction

We all know that freelance rates have fallen through the floor as
publications have shriveled and community journalism operations like
Associated Content and Demand Media have brought legions of writers
into the market working for pennies on the dollar. They produce a lot
of content, but is it any good?

Tune in to my latest MediaBlather podcast that I do with Paul Gillin.
While we are both all for media democratization, we also believe the
quality of some of the information we get today has declined
precipitously over the past few years. One example is product reviews
and analysis. While more people than ever are beating on the new iPad
and documenting their experiences these days, few of them apply the
methodological rigor and discipline of professional reviewers. It’s
easy to get opinions now, but not necessarily opinions you can trust.

Right-click here to download and listen to the podcast

Mediablather podcast: Identity

If the cap on the Gulf oil spill holds, BP will be grateful for more than one reason. In addition to ending its $4 billion nightmare, it will no longer have to contend with @BPGlobalPR, a Twitter account set up by an anonymous critic who has been skewering the company’s efforts to manage public opinion about the disaster. I talk more about this and other issues with maintaining your brand in the age of Twitter and other social media with my long-time podcasting partner Paul Gillin.

You can download the podcast here from our MediaBlather site.

The latest round of media hoaxsters

We’ve had a couple of notable public relations pranks in the past month, playing heavily off phony Twitter accounts that were used to lampoon some stodgy situations. Expect more as media hoaxsters start sharpening their tools and coordinating their satirical repertoire.

The two phony Twitter accounts, @ATT_Wireless_PR and @BPglobalPR, were created in mid June and early May in response to the iPhone v4 problems and the Gulf oil spill respectively. The BR account has gotten more than 180,000 followers and been featured on numerous blogs and news reports, and its owner even has this post that gives his (or her) rationale.

Wired and Cnet both tried to reveal the “real” person behind the account, who goes by the name Leroy Stick, but actually fingered the wrong person. So much for good journalist practice. Stick also sells fake BP t-shirts (with an oil leak-modified BP logo), the proceeds of which he claims to have donated to a charity. Or so he says. One of my favorite posts from the AT&T account is this message:

Deny, deny, patronize, condescend. Classic! Steve Jobs – you had us at hello

Certainly, these phony PR accounts wouldn’t have gotten any traction had BP (and to some extent Apple and AT&T) owned up to their problems early on and not immediately shifted into denial mode. But they are amusing to read, if slightly NSFW.

Twitter really helps these sorts of pranks. One of my favorite old-time media hoaxster is Joey Skaggs, who has made a quirky but continuous living poking fun of the media and how easy it is to gain their trust, even on the most foolish of premises. Skaggs has been behind a virtual reality sex product, a Korean company buying wayward dogs from animal shelters for food, and a computerized legal arbiter, just to name a few of his projects. Skaggs in disguise has been interviewed on CNN and major TV networks as his self-purported “expert” only to come clean weeks later and reveal the gag. You can see his blog at artoftheprank.com where he posts some of the more notable media pranks of others.

He told me:

“Social networking has evolved to where it is now easy for everyone to be a prankster and make social commentary. People get a laugh and it’s pretty harmless. And yes, I think we’ll see more and more of this as it’s so simple to do. No risk, very little challenge and, although amusing, not much in the way of provocation or new ideas.”

Besides Skaggs, another of the more notable media pranksters is ImprovEverywhere, a NYC-based acting troupe that stages all sorts of oddball events. Their latest was a command performance at the main New York Public Library Rose Reading room a few weeks ago. The library asked IE to play off one scene from the movie Ghostbusters and came with actors dressed both as the stars in the film and ghosts. Of course, part of their work is to document the pranks with video and they are very amusing. In the past, IE has taken over Best Buy stores with actors dressed in blue polo shirts posing as store customer service clerks, a special “tourists only” walking lane on New York City sidewalks and precisely choreographed meet ups. You can see more on their blog here: improveverywhere.com

So what can we learn from all this tomfoolery? Branding is now completely crowd-sourced. Any attempt to control the message is so last year. Get on board this cluetrain before it departs the station for good, as BP found out.

While anonymous tweets are powerful, they can be used for both good and evil purposes. And while Twitter has done some policing of fake accounts that are harmful, don’t expect them to intercede on your behalf when satire is involved.

Finally, satire is still alive and well in the new medium of social media. But it also getting more difficult to separate truth from fiction. And while the BP and AT&T tweets are amusing, they can get in the way of finding out what is really going on with both companies.

You can listen to a podcast that Paul Gillin and I have recorded on this topic over on MediaBlather.com when we post it next week.

Interview with John Jainschigg on our next cyber war

My column on Google v. China (here) stimulated an interview with John Jainschigg of IBM’s SmarterTechnology.com site  that was held in Second Life. It has been a while since I have been “in world” as they say, and I found the mechanics of getting a lecture setup as inscrutable as ever.  John and had an hour-long chat about the ways that Google has gotten into this mess, how far behind the US is in terms of cyber defenses, and other topics that I covered in my blog post.

You can play the interview here.

The Joys of Geocaching, book review and podcast

You would think I would be all over Geocaching – the hobby that involves searching for hidden treasure caches around the world by using a combination of your own wits, a portable GPS receiver, and a lot of persistence. It involves solving puzzles and rather obscure clues to find the caches, check. And hiking in the great outdoors, check. It has a Web 2.0 component, with the site geocaching.com that keeps track of caches and finds, check.

But for some reason geocaching has passed me by. Maybe it is because I just spend too much time doing geeky things already. Don’t really know, but if you are game to try it and don’t know where or how to start, then you want to read this book called The Joy of Geocahing Paul and Dana Gillin.

Paul is my podcasting partner behind the MediaBlather.com series that we have done over the past several years on various social media and public relations-related topics. The couple have been caching for several years, including on their honeymoon in France. They relate some wonderful case histories of power cachers (people that try to find dozens or hundreds of caches in a given period), tools, tips, techniques and jargon to get even the greenest cacher started in this hobby. For example, a “nano” cache is one so small that it can be hidden anywhere, while FTF means “first to find” a particular cache once it is hidden. The chance to be the first to find one is motivation in and of itself for many cachers. Then there are the obstacles, such as weather-related accidents or  “Muggles” who are ordinary humans that disturb caches or question why someone would be rooting around in the woods looking for an ammo box that has a logbook and a bunch of plastic toys inside.

Maybe it is for the same reasons that I didn’t last long with the post-Myst follow-on computer games: it just seemed like too much work. But there are millions of cachers out there, discovering new finds. This book accomplishes both being a how-to and also a travelogue of sorts. If the idea is appealing, buy the book and give it a whirl. There are lots of caches nearby — a quick look at my own zip code in St. Louis found close to a thousand of them.

You can also listen to a podcast that the Gillins and I did for MediaBlather.

Conference weeks in St. Louis

It is wall-to-wall conferences for the next couple of weeks here in St. Louis. There are various events that you might want to attend, some free, some with small fees. A few I am actually speaking at too!

  • Association of Information Technology Professionals, national student conference. I am speaking at this conference on Friday, providing two sessions (Going beyond Facebook: Social Collaboration Tools to Kickstart your first job and  What every student needs to know about LinkedIn to get your first job)
  • ITEC, Put on by Bill Sell, this has a great lineup of IT speakers on Wed.
  • Geek Day, an annual gathering of virtualization specialists and vendors on Thursday
  • Missouri Invest Midwest, an annual conference that has short pitches from start-ups in a wide variety of fields on Wednesday and Thursday
  • Global Communications Summit, at St. Louis University. I will be speaking (Making sense of social networking strategies for marketing professionals) on March 30th at this conference

I will also be moderator of this ITexpertVoice.com Webinar on Windows 7 Migration Options and Tools on April 13th, if you are interested, please sign up and join us.