In these dark times, an emerging product category is one bright ray of hope, particularly if you are looking for ways to quickly improve customer service or beef up your compliance or security. The category is a relatively new field of real-time business process monitoring. Think of it as a “Sniffer for business events” as Radware’s CEO Roy Zisapel calls it. The key is you don’t have to go back to your programmers to rewrite your applications, and you can delivery some solid benefits with short implementation and without a lot of integration work.
You can read the full story, published today on CIOupdate.com, here.
Good article David, there is plenty to do in this area. It seems that many large enterprises are still nightly processing some components of their information. Day old reports as timely information should be a thing of the past.