In today’s changing times, tech companies must renew their focus on customers, and use their data effectively to create a holistic, 360-degree view of those customers. With this view in place, they can both improve the customer experience and better inform product development in order to attract new customers and retain existing customers. Facing fragmented data, slow and fragile data pipelines, growing demands and increasing costs, legacy data warehouse solutions are no longer sufficient. Enter next gen Cloud Data Platforms. With integrated data and seamless sharing, tech companies can now serve real-time analytics, scale up operations, and enhance the customer experience. This will take you to the slide deck for an IDG webinar that I did for Snowflake.