When I connected this morning to anthem.com, I got the following message when I tried to access my account:
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Our site will be unavailable from July 24 through July 28 due to scheduled site maintenance. If you have questions about your health plan, please call the toll-free phone number on your ID card to reach one of our customer service representatives. |
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If you ran your Web site like this, how long would you last at your job? I can see being down for a day, or perhaps over the weekend, but nearly a week? This is absurd! |
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United HealthCare has a similar issue — they basically only keep their site online from Monday to Friday, because they are doing work on their website almost every weekend.
Was that not the point of websites? Accessible anytime, anywhere?