Hosted IP telephony services let users sample benefits without overhauling existing phone systems.
Corporations that haven’t yet gotten involved with IP telephony have a new method to test-drive this technology without a lot of up-front investment: They can use a hosted PBX managed services provider. While that’s a mouthful, the idea is relatively simple: Take a systems integrator that can provision an Internet connection between its office and yours, buy a couple of IP telephones, and the integrator takes care of the rest.

You can read the rest of my story, which appeared in this month’s Baseline magazine, here.