Here’s a common-sense approach to the technology that will significantly boost the productivity of those team members who live elsewhere. If you have remote staff, or are considering a revised telecommuting policy, this column is for you. I have had the pleasure and pain of being on both ends here–as an employee and employer.

Done right, telecommuting can be a real morale and productivity booster. Done wrong, it can be a major disaster. In my column this week in Baseline magazine, I provide 10 tips for managers on how to get the best out of their telecommuters.