Do you sometimes have difficulty talking to your non-technical clients, coworkers, and bosses? Do they continually say things to you that just don’t make any sense? Do they ask for the completely impossible as if they’re ordering a cup of coffee? Do they demonstrate a fundamental lack of understanding of what they’re talking about?

If you answered, yes, to any of these questions, don’t worry—you’re not alone. I have a lot more to say about this. You can read my post in New Relic’s blog here.