In a perfect world you would design your apps from the very beginning to operate in the cloud to offer the best experience possible. Unfortunately, not every company has that luxury, and many often deal with an “accidental cloud”. But there’s a lot riding on getting it right: 61% of IT leaders said their companies have at least one application, or a portion of their computing infrastructure in the cloud, and the average investment in cloud-based services during the next 12 months will be $1.5 million. Are your users happy with the cloud experience you currently offer? In this Owner’s Manual white paper, IT pros share hard-earned insights from their own cloud deployments, and provide tips on how to improve the overall experience.