With the announcement earlier this month that Facebook topped Google as the most-viewed site on the Internet, it is no wonder that social networking-like features such as discussion forums, chat, file sharing and status updates are seeping into more enterprise applications. Whether it is a fad, a trend, or a time-sucking annoyance isn’t really important: these features are here to stay.

I take a look at the four ways that enterprise software is gaining the elements of social media in a story for ITWorld here.