Business collaboration is finally fulfilling its promise — but less because of new technology than people finding better ways to use it.

The technology has gotten a boost, thanks to post-COVID distributed work teams that have embraced video conferencing and instant messaging. But figuring out the collaboration workflows isn’t just choosing between Microsoft Teams and Zoom. but becoming more adept about when and how to work with others. In other words, having the right people with the right mindsets and operating under the right corporate culture are more important than having the right technical infrastructure.

My take on the evolution of collaboration tools for SiliconANGLE can be found here.

Next week, tune in for this webinar that I am doing for Vonage that will cover this ground in more detail.