When members of our armed services are on active duty, they are by definition almost always away from home. What happens when there is an emergency, either with them or their family members? That is where the American Red Cross comes into play with the Emergency communications program, under the umbrella of the Hero Care Network. The person responsible for providing management oversight of this service, in partnership with two casework volunteer leads, in the Missouri Arkansas region is Jason Ramlow, who is a Service to the Armed Forces and International Services Regional Program Manager. He has been working for ARC for close to 23 years. “The program is for family emergency communications, such as a serious illness or family death or birth.”

You can read more in my profile of Jason here.